DELIVERY & RETURNS
All orders over $50 will receive free US domestic ground shipping.
Our Promise - Premier HealthSource Inc. HydroPeptide® (the "Company") is renowned for being "leaders in anti-aging peptide-based skin care" and for having many skin care "firsts". HydroPeptide is committed to providing the highest quality, most effective, non-prescription, innovative skin care products available. Skin care is our only focus and always has been. Our products are guaranteed to deliver on our commitment. If you are unhappy with your purchase, we are happy to correct it with a replacement or refund.
Returns and Exchanges - It is important to us that you are satisfied with your HydroPeptide® purchase. Purchases of HydroPeptide made online at hydropeptide.com may be returned and refunded or replaced with in ninety (90) days of purchase and returned to 1085 12th Ave NW #D5, Issaquah, WA 98027. Returned goods shipping charges are the responsibility of the consumer. In order to receive a full refund you must return your original packing slip/invoice, including a return authorization code, along with the unused portion of your product. You can obtain a return authorization code by calling Customer Service at (800) 932.9873.
Products purchased through hydropeptide.com may not be returned to your aesthetician or physician (or vise versa). Credit will be issued to your account upon the receipt of returned goods that are accompanied by the required information noted above. Shipping charges are non-refundable.
In the event that an error was made in the processing or shipping of your order, please contact us at the toll free number listed above within five (5) business days of the receipt of your order. HydroPeptide® is a trademarks of Premier HealthSource, Inc , Issaquah, WA..